On 2021-10-24, Javier Vijil <
lajvijil@yahoo.com> wrote:
Was given the wrong information so I missed my train. When trying to rectify this I was given
nothing but attitude, cursed at, and felt totally bad. Why am I giving these people
my money? If I want to be treated like crap I don't have to pay for it.
I'm dismayed to hear this. There seems to be a general decreasing in civility--although I'm sure every generation says this.
I have usually had acceptable courtesey and been able to pry the information
I would like out of them w/o too much rancor...although there have been some unhappy ones, too.
Hope you give AMTRAK another try and hope they are nice.
pH in Aptos
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